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Submit a support request
Send details, screenshots and affected booking references so the team can investigate.
Submit requestBooklo support
We’re here to help
Get help with venue operations, online sales, payments and guest workflows.
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Support your way
How to contact Booklo support
Choose the channel that best matches the urgency and type of request.
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Contact options
For urgent issues that need assistance, share the details with our support team.
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Self-service resources
Browse setup guides, product walkthroughs and troubleshooting steps at any time.
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We’ve got your back, wherever you operate
Support should feel practical and calm. Our team focuses on clear next steps, reliable follow-up and helping your staff get back to work.
The difference is not just the software. It is having a team that understands what happens at a busy venue.Contact support
Peace of mind
Built for reliability and security
Manage booking and payment workflows with role-based access and practical operational controls.
Role-basedaccess controls
Securityfocused controls
Paymentworkflow support
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Need some help?
Booklo support FAQ
Use the available contact channels to share your issue, with standard requests handled through the support queue.
Use the support form with clear details, screenshots and the affected booking or order reference. This helps the team investigate quickly.
We can help with platform settings, bookings, payments, user access, reporting, integrations and troubleshooting.
Urgent issues are prioritized. Normal requests are reviewed based on severity, impact and the support level included in your plan.
Your support contact can provide information about planned maintenance or service issues when updates are available.
Guided onboarding, help articles and team training options are available depending on your plan and rollout requirements.
Here when you need us
Get more from your venue management system
See how a connected booking workflow can improve sales and guest service.